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Virtual PBX
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Services
|
Price(with VAT)
|
| Number included in vOffice |
250 ֏
|
| Incoming and outgoing line of common use |
2000 ֏
|
| Voice menu (IVR) |
3000 ֏
|
| Short sub-numbers/groups |
1000 ֏
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| Call recording |
1500 ֏
|
* This service is provided by Ucom Customer Care department per customer's request in case they don’t have the corresponding specialist to manage vOffice settings via provided web interface.
CRM system support service is proposed to those Ucom business customers who use own CRM systems and need integration of vOffice with their system.
With this integration, all incoming/outgoing calls via vOffice shall be duly represented in existing CRM systems.
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Service name
|
Price(with VAT)
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| CRM system support activation |
10000 ֏
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| CRM system support monthly fee |
1000 ֏
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* Customer Relationship Management
- Robocall (Ավտոզանգ) service allows UCom vOffice business customers to call their clients/employees with pre-recorded audio message to inform about payments, new campaigns, alarms etc.
- Customer can upload his recorded audio message in MP3 format, schedule the date/time of Robocall campaign, make all other settings in Web interface and see calls statistic.
- Robocall service fee - 10 AMD (with VAT) / for each answered Robocall (Ավտոզանգ)
- In addition to Robocall fee, call minute fee to be also charged in accordance with applied vOffice telephony tariffs (depending on dialed mobile or fix numbers).
If your company's affiliates are spread all over the territory of Armenia or in different districts of the same city and your employees need to benefit from quality telephony services both inside and outside the office, then this offer is just for you. Thanks to vOffice you can arrange your company's corporate telephony under main fixed and/or mobile numbers, by inclusion of corresponding fix or mobile lines.
Via vOffice you can fully benefit from basic advantages provided by Private Automatic Branch Exchange, without having to implement high-value equipment. Thanks to vOffice you can arrange your company's corporate telephony under main fixed and/or mobile numbers, by inclusion of corresponding fixed or mobile lines.
Advantages of the service:
|
1 |
Possibility of combining all lines of company correspondingly under the main fixed and / or mobile numbers. |
|
2 |
Possibility of forwarding calls via short number to the relevant employee by using voice menu (IVR) assigned to the main number of your choice, or to the secretary service |
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3 |
Possibility of making calls between all lines by using short numbers |
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4 |
Flexibility of adding or deleting lines and services |
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5 |
Possibility of managing and controlling your office lines easily and operatively via ad-hoc web interface: http://v-office.ucom.am (service activation, call recording and online call itemization at any time) |
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6 |
Possibility of paying for the used lines and activated services only |
With vOffice you will use fixed telephony at the following tariffs:
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Calls within CUG |
0 ֏/min |
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Calls to all local fixed numbers |
5 ֏/min |
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Long-distance calls to other fixed numbers of Armenia |
5 ֏/min |
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Calls to Ucom mobile network |
18 ֏/min |
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Calls to other mobile networks of Armenia |
18 ֏/min |
With vOffice you will use mobile telephony at the following tariffs:
| Monthly fee | 300 ֏ |
| Calls within business bundle | 0 ֏/min |
| Calls within Ucom mobile network | 5 ֏/min |
| Calls to other RA networks | 15 ֏/min |
| SMS all RA networks | 15 ֏/SMS |
| SMS international chats | 20 ֏/SMS |
| Mobile Internet | 10 ֏/MB |
This Closed User Group (CUG) service shall be activated for Ucom mobile network numbers registered under the name of the same organization.
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