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OUR VALUES
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We believe in teamwork
- By being open and effective
- By sharing our ideas, success and development experience
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We are customer-oriented
- By providing high-quality services
- By exceeding customer expectations
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We are innovative and dynamic
- By changing customers’ lives at home and in the workplace
- By being innovative and a technology leader in Armenia
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We are caring and responsible
- By responding rapidly to customer needs
- By communicating in an open, honest and regular manner
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OUR MISSION
We connect people everywhere by developing innovative and high-end telecom solutions for our customers. Being a leader in innovation and technology, we change our society and environment and become a trusted partner for our customers.
We believe that inspired by the best national traditions, Ucom brings revolutionary solutions to the Armenian market and changes everyone’s life.
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OUR VISION
We aim to become the national telecom carrier of choice in the Armenian telecom market and be recognized as a leader in technology and innovation solutions:
- by building and implementing the network of the future already today,
- by offering attractive digital services to our customers,
- by ensuring customer satisfaction through uninterrupted provision of services,
- by being open to all new and revolutionary solutions.
Through effective regional partnerships, we expect to make Armenia a regional communications hub. -
OUR HISTORY
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2009
In 2009, we introduced “fiber to the home” (FTTH) solution to the Armenian consumer, which allows providing high-quality TV (IPTV), high-speed internet and digital voice services.
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2010
In 2010, we gained stable position on the Armenian fixed broadband internet market, as well as became the largest wholesale operator in Armenia thanks to our own FO link connecting Armenia and Georgia.
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2011
In 2011, we started to provide transit internet to the Near East, thus making Armenia an important telecom hub in the region.
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2013
In 2013, we received a license for provision of public mobile internet services.
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2015
In 2015, we acquired 100% share of Orange Armenia, thus also ensuring our presence on the Armenian mobile services market.
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2016
In 2016, we implemented the fastest 4G+ network corresponding to the best international standards throughout the entire territory of Armenia, as well as replenished our convergent services, by introducing our new “4Play” package, combining IPTV, fixed and mobile voice and internet services.
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2016-2017
In 2016-2017, we were actively engaged in CSR activities and contributed to ITT development, by bringing to life, in particular, a number of projects directed towards development of education and children. With the support of Ucom, computer and engineering laboratories were opened in the Armenian schools.
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2017
In 2017, Speedtest by Ookla awarded us “The Fastest Mobile Internet in Armenia” prize.
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2018
Ucom actively works at the expansion of TV content in HD quality, launches uKid and uFleet innovative solutions, as well as continues the implementation of CSR projects related to engineering education, offering the level of international competitions to the participants.
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2019
uCloud portal and uDoctor applications are introduced to the market. Ucom issues USD and AMD corporate bonds with yields of 7.5% and 11%, which are admitted for sale on the AMX stock exchange. Ucom is the first in the region to introduce eSIM technology. The company is also the technical sponsor of WCIT 2019.
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2020
As part of the Covid-19 CSR measures, the Company ensures distance learning possibility to all subscribers without charging for megabytes consumed when using a number of educational websites. The company approaches the problem of ensuring uninterrupted communication during the 44-day war in Artsakh with the utmost responsibility.
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2021
Ucom tests the 1 Gbit/s speed network, cooperates with the National Olympic Committee of Armenia, excels in performing the technical work related to the National Assembly elections held in Armenia, receives the "Fastest Fixed Network in Armenia 2021" award by Ookla, and launches the “Unity” convergent offer.
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2022
The Company's call center gets opened in Vanadzor, subscribers are provided with the latest Wi-Fi 6 devices, Ucom is the technical supporter of many sports, educational and technological events and receives "The Fastest Fixed Network in Armenia 2022" and "The Fastest Mobile Network in Armenia 2022" awards by Ookla.
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OFFICIAL DOCUMENTS
Our strategy
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Acting in a highly competitive and fast-paced market, where traditional voice and SMS services experience sharp decline, we have revisited our business priorities and approaches.
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By giving importance to the active involvement of our customers in this matter, we closely cooperate with them, in order to find out the requirements of the next generation for products/services or consumer models.
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Already today, we launch and support such services, which aim to meet the new expectations of our most demanding customers.
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As part of our culture, we always contribute to the education of the future field specialists, as well as the start-ups introducing innovative ideas. We aim to create such a platform, where those specialists will have large opportunities to implement their innovative projects, by working and teaching in an environment of mutal cooperation.